Refund Policy
Understanding our refund process, cancellation policies, and eligibility criteria for sponsorship payments.
Refund Overview
Simple Sponsors is committed to fair and transparent refund policies. Refunds are processed according to the following guidelines.
Secure Processing
All refunds processed through secure payment channels
5-7 Business Days
Standard processing time for approved refunds
Transparent Policy
Clear guidelines for all refund scenarios
Refund Scenarios
Event Cancellation by Organizer
If the organizer cancels the event before it takes place.
Sponsor Cancellation
Sponsors can cancel up to 30 days before the event with full refund.
Late Cancellation
Cancellations made 7-30 days before the event receive 50% refund.
Very Late Cancellation
Cancellations within 7 days of the event are non-refundable.
Event Postponement
Depending on circumstances, sponsors may receive credit or partial refund.
How Refunds Work
Submit Refund Request
Contact our support team with your refund request and reason.
Review & Verification
Our team reviews the request against our refund policy.
Processing
Approved refunds are processed within 5-7 business days.
Completion
Funds are returned to your original payment method.
Important Notes
All refund requests must be submitted through our support team at simplesponsors@bindalinfotech.com
Refunds are processed to the original payment method used for the sponsorship
Simple Sponsors does not charge a platform fee on sponsorships. Where optional online checkout was used, refunds follow the original payment method and may be reduced by standard gateway fees retained by the processor. For bank or UPI transfers arranged with the organizer, refunds are between sponsor and organizer per your agreement.
Pro subscription (₹2,499/month) cancellations take effect at the end of the current billing cycle. No pro-rated refunds are issued for unused days within a paid month.
Disputes regarding refunds can be escalated to our dispute resolution team
Need Help with a Refund?
Our support team is here to help you understand your refund eligibility and process your request.